Incentive Policy

Cash Rewards
As a Catagraph member, you will receive a cash reward added to your Catagraph balance for every completed survey. The amount credited to your balance will vary for each project depending on if a member has qualified to participate in the survey, the complexity of the survey, the time required to complete the survey and any additional tasks that may be involved. As a general rule incentives start at $1 for a few minutes to $10 for longer surveys. Qualification for a survey typically occurs in the first one to two minutes of a survey and will attract an incentive of $0.10 to $1.00 depending on how many screener questions have to be answered. If qualification takes longer to complete, the incentive for not qualifying will be increased accordingly. There are of course special circumstances where the cash reward can be as high as $25, $50 or higher depending on any special tasks required such as diary entries and product testing.
Cash rewards can be claimed in the form of a transfer to your PayPal account, electronic vouchers from Coles or Woolworths or a charitable to donation.

Our members can nominate charities they would like us to support. Catagraph will match all donations dollar for dollar.
Proof of donation will posted at the 'Charotable Donations' page in our members website.
The link can be found in the 'Links' list on this page.

Cash rewards can only be claimed in the following amounts, $30, $50, $100, $200, $500 and $1000. Your balance must be at least $30.00 for a cash reward to be claimed.
You will be able to claim your cash rewards through our website. Cash rewards claims are processed once a month. All rewards claimed in any particular month will be processed no later than the 10th day of the following month. If a delay is experienced due to circumastances beyond of our control, members affected will be notified.

PRIZE DRAW TERMS & CONDITIONS
1. Information on how to enter and information on prizes form part of these Terms and Conditions. Participating in this promotion is deemed acceptance of these Terms and Conditions.
2. Promotion commences on 01/07/2018. Promotion closes and all activity must be completed by 11:59pm AEST/AEDST on 30/06/2019.
3. To enter the competition, an individual must become a member of the Catagraph survey panel and complete at least one survey.
4. Entry is free and an individual is only able to create one account for the Catagraph Member Competition. If other accounts are created, these will be deemed to be invalid.
5. No responsibility accepted for late, lost or misdirected entries.
6. Incomplete or indecipherable entries will be deemed invalid.
7. This competition will be conducted as a game of skill where the winner will be determined by the quality of their feedback and participation in the Catagraph surveys. The Promoter’s decision in relation to all matters pertaining to this promotion is final and no correspondence will be entered into.
8. One winner will receive an Apple iPad 128GB Wi-Fi + Cellular (6th Generation) OR an Apple iPhone 8 64GB. The winner to choose between the two options.
9. The winner will be selected at 11:15am AEST/AEDST on 08/07/2019 and the winner will be notified via email.
10. The winner will have 28 days from the date of being contacted by the Promoter to accept the prize. If after reasonable attempts the winner is un-contactable, and does not contact the Promoter to accept the prize within 3 months of the closing date, then they will be deemed to have forfeited their right to the prize. The Promoter reserves the right to offer the prize to the next best response to the question as deemed the judges and they will have 14 days to accept the prize.
11. If for any reason this competition is not capable of running as planned (including but not limited to) infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Promoter which corrupts or affect the administration security, fairness, integrity or proper conduct of this competition, the Promoter reserves the right in its sole discretion to disqualify any individual who tampers with the entry process, and, to terminate, modify or suspend the competition.
12. The Promoter is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers, or providers, computer equipment, software, technical problems or traffic congestion on the Internet or at any web site, or any combination thereof, (including but not limited to) any injury or damage to participant's or any other person’s computer related to or resulting from participation in or downloading any materials in this promotion.
13. Any costs associated with accessing the promotional website is the Bidder’s responsibility and is dependent on the Internet service provider used. Any contact details entered incorrectly on the website shall be deemed invalid.
14. All entries remain the property of the Promoter. The Promoter collects the entrants’ personal information in order to conduct the promotion. If the information requested is not provided, the individual may not participate in the competition. By participating in the promotion, unless otherwise advised, each entrant also agrees that the Promoter may use this information, in any media for future promotional, marketing and publicity purposes without any further reference, payment or other compensation to the entrant. A request to access, update or correct any information should be directed to the Promoter at their address set out below.
15. The Promoter is CATAGRAPH PTY. LTD. Level 15 Eclipse Tower, 60 Station Street, Parramatta, NSW 2150 Australia. ABN: 63 611 685 388 ACN: 611 685 38

Dispute resolution
Fair and equitable treatment of all panel members is important to us and our incentive process strives to achieve this. If you have any queries about incentives owed to you or other concerns or disputes relating to our incentive policy please email us at judy@catagraph.net. We will need to verify your membership before discussing specific topics. it is highly advisable to contact us using your registered email address.

Continual Improvement
This incentive policy statement outlines Catagraph’s commitment to meet industry standards. The policy may be reviewed and amended as part of the continual improvement process of Catagraph’s Quality Control.

More Information
If you require any more information, please contact Judy on judy@catagraph.net

Thank you
Catagraph Team